Community Wellness Clinical Program Manager

Pay Range:$44.57 - $62.80 The Community Wellness Clinical Program Manager operates within the SEARHC Community Wellness Department and works with the SEARHC Breast & Cervical Health Program (BCHP) and the WISEWOMAN Program. This position leads evaluation and continuous improvement efforts for grant-funded programs at SEARHC including the National Breast and Cervical Cancer Early Detection Program (NBCCEDP) and Well-Integrated Screening and Evaluation for WOMen Across the Nation (WISEWOMAN) Program. The Clinical Program Manager is responsible for designing evaluation frameworks, tracking grant compliance, and utilizing data-driven insights to optimize program effectiveness. This position serves as a strategic partner to the Community Wellness Operations Manager to translate evaluation data into actionable grant deliverables. This role is critical to grant-funded programs meeting their objectives and continuously refining operations to achieve better outcomes.

SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.

Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health insurance, dental, and vision benefits, life insurance and long and short-term disability, and more.

Key Essential Functions and Accountabilities of the Job

• Develops comprehensive grant-program evaluations and measures performance outcomes •
• Drives continuous quality improvement by identifying operational bottlenecks, implementing evidence-based practices, and making recommendations to enhance program delivery •
• Communicates evaluation and quality improvement findings to diverse audiences •
• Facilitates collaboration with staff, community partners, and grant officers •
• Prepares and submits all required, regulatory, and evaluation reports for CDC, SEARHC Community Wellness Department, and other stakeholders •
• Champions rapid-cycle quality improvement processes (e.g., PDSA cycles) to address program gaps and optimize service delivery •
• Facilitates regular quality improvement meetings with the team to identify trends, brainstorm solutions, and share best practices •
• Other duties as assigned by leadership

Additional Details:

Education and Experience Requirements

• Bachelor’s or master's degree in public health or a related research or healthcare field preferred

• 3+ years of experience in program evaluation and continuous quality improvement preferred

• Institute for Healthcare Improvement (IHI) certification or similar IHI training are highly desired. If you do not have experience upon hire, must be willing to complete the IHI Open School Quality Improvement courses within the first year of employment

• Grant management experience preferred

• Experience with data visualization and management tools (e.g. SPSS, Tableau, Excel) is highly desired

• Demonstrated ability to lead cross-functional teams, manage workflows, and resolve programmatic bottlenecks

Knowledge, Skills & Abilities

Knowledge of:

• Evaluation design and frameworks

• Quality improvement methodologies (e.g., Lean, Six Sigma, Model for Improvement) to identify gaps in program delivery and streamline workflows

• Grant evaluation metrics, compliance, and reporting requirements

• Handling of PHI, public health data and federal privacy regulations

Ability to:

• Develop comprehensive evaluation plans, including logic models and measurable key performance measures aligned with grant objectives

• Oversee the collection of both quantitative and qualitative data through surveys, interviews, focus groups, and database management

• Integrate quality improvement initiatives including facilitating Plan-Do-Study-Act (PDSA) cycles, process mapping, and root cause analyses to bridge evaluation findings with program enhancement

• Translate evaluation findings into actionable recommendations

• Develop and monitor quality improvement plans and initiatives

• Travel to remote communities, community events, and conferences as needed

Skills:

• Proficiency in evaluation methodology including quantitative, qualitative, and mixed designs for learning, understanding, and decision-making

• Determining and monitoring work plans, timelines, resources and other components needed to complete and deliver evaluation

• Planning, developing proposals, and monitoring progress towards goals

• Synthesize complex, technical datasets into clear, actionable, and visually appealing reports for non-technical stakeholders

• Leadership skills to guide program teams through quality improvement initiatives

• Advanced computer skills, including proficiency in leveraging Excel and database applications for analysis, modeling, and performance improvement reporting and monitoring

• Electronic health record programs and data tracking software

Position Information:

Work Shift:Exempt

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!